I noticed some bugs with the UPS shipping option and it not calculating correctly. So I've removed them as a shipping option. Hopefully it is temporary until the auto calculator is fixed. Talking to another shop on the same platform and he's actually the one that brought it to my attention. It is a pretty significant difference, by $20+ in some instances.
With our items USPS is typically faster and more cost effective but I understand people have carriers they prefer over others. UPS and FedEx seem to be more cost effective with heavier items. We have only had 2 packages lost by USPS in over 12 years through our different online stores (eBay, Etsy, Amazon and our .com). I think adding insurance for everything we ship goes a long way for that.
We have received several pictures from customers showing off our leather work and can't wait to share them when I can get away from my work bench :)
1 Comments
Dale Gibson
I am getting ready to send you my order, for a iPhone case for my saddle, ( I ordered a horizontal belt strap). How long out are custom orders?
Joshua Best
Hi Dale! We do not accept money orders or checks. I looked up your email and also your name and am not showing any previous or outstanding orders. Did you use a different name or email? Don't post any personal information in the comments (since this is on the web anyone can see it). Please contact us through our contact page and let us know your order number so we can look you up.
Currently we are running at about 2 weeks build time for all orders. Everything we make is custom made to order.
Thank you!
Have a great day!
Joshua & Amber Best
www.EvilDuckStudios.com
Evil Duck Studios
A true small mom and pop shop (for real, it's me and my wife :)